editor
Publisher
Michael Walls
michael@accessnews.com.au
0407 783 413
COMMENT: VALUE OF RISK MANAGEMENT
How being secure attracts business
By Hardeep Girn
Managing Director Know My Business
LAST month, I presented at a conference in Southern California on the theme of getting the deal over the line.
COMMENT: BIG NUMBERS = OPPORTUNITY
Investment boom reason to be excited
By Jeremy Thorpe
Chief Economist PwC
IN 2021 Parramatta will have more people, more jobs, more businesses and more opportunities. And that’s one of the key reasons why PwC will open a new office in Parramatta next year.
CUSTOMER SERVICE TRENDS
Young couples grumpier than old men
By Michael Walls
RESEARCH from the Customer Service Institute of Australia (CSIA) reveals a generational shift in customer service satisfaction.