Home and business owners in eight suburbs including Northmead, Greystanes and Prospect can connect to the National Broadband Network (NBN) to take advantage of faster internet speeds.
A Telstra spokeswoman has warned those affected in the latest rollout have 18 months to migrate their phone and internet services or risk being disconnected.
“Connections to new plans can take up to three months so it’s important people don’t wait to the last minute,” said Telstra Business Centre West Sydney marketing director, Jennifer Vella.
“We see some people who are keen to jump over straight away and others who aren’t rushed.
“For businesses, we would advise them not to leave it too late. It’s imperative they switch over so they don’t lose their phone number which is a vital part of their livelihoods.”
With more than 140 service providers offering NBN plans, Ms Vella said Telstra was unique in its ability to offer packages for both homes and businesses.
“Telstra has the largest network and we can offer different levels of speed,” she said.
Ms Vella encouraged businesses to visit one of Telstra’s two business centres – at Penrith or Merrylands – to have a “whole business conversation” with one of their expert staff.
“It’s ideal to have that face-to-face conversation for business people to discuss exactly what they will need in terms of internet speed, EFTPOS and security alarms which until recently wouldn’t work under the NBN.
“By having that conversation early on there are no oversights and we can tailor an NBN package that best suits the needs of that business. Proper planning is key.”
Ms Vella said many of the complaints about the NBN were a result of people “not setting the right expectations”.
“Some people are expecting fast speeds but don’t sign up to the right plan so it is imperative they read the fine print.”
The latest rollout affects homes and businesses in Northmead, South Wentworthville, Greystanes, Pendle Hill, Girraween, Prospect, Toongabbie and Wentworthville.
To visit a Telstra Business Centre West Sydney, phone 1300 626 786.
